Where can I define the email template when orders are Shipped? : Sunrise Support Center

Where can I define the email template when orders are Shipped? Print

Created by: Eric Casado

Modified on: Wed, 22 Sep, 2021 at 10:38 AM

In Sunrise you can define several email templates , for each order status as well as several events such as sending invoices via email, order completion , order confirmation etc.

Emails are HTML Rich you can have your HTML template and tags included, for example to personalize your email with you house style, logs, emails header and footer etc.

You can manage the email templates under channels / Templates / Emails Section.

There you will find a Template Subject and body for each possible event.

NOTE:

There are also related Channel setting which defines which documents you want to attach to the email for example the order confirmation PDF or the Invoice PDF.

These related channel settings you can manage via Channel / Settings section:

ATTACH_ORDER_ON_SHP =yes
ATTACH_INVOICE_ON_SHP = yes
SEND_INVOICE_SHP = yes

Eric is the author of this solution article.

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Where can I define the email template when orders are Shipped? Print

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