Sunrise Support Center

Currently we have a certification with CCV VX820 Payment terminals. For the setup is important that they are conected to the Internet via cable and some Ne...

In February 2025, one of our clients kept getting messages like below. They tried to click the buttons but the problem kept coming back.... Eventually t...

This error message means that the payment terminal is not connected, see screenshots below. Solution, make sure that: - the ethernet cable is well-conn...

When a PIN Payment results in the T2 message, see screenshot  below, it means a communication error has happened. Solution: click the OK button after ...