FAQ

Verwijderingsbijdrage Nederlandse Klanten berekenen
Stap als volgt: Login als admin en ga naar Reports, Order Report Stel de Van en Tot datum in en kopier de productcode (8500119395391) naar het veld Produ...
Tue, 3 Mar, 2020 at 1:36 PM
Mijn barcode werkt niet
In Sunrise zie ik dat de barcode van mijn product "0753610862338" is maar wanneer ik de barcode van mijn product scan dan wordt dit niet gevonden....
Tue, 17 Mar, 2020 at 9:45 AM
Why promo price is not applied in ePOS.
Problem: You have set the promo price in the product detail page but when you add the same product in ePOS, the promo price set in product detail page is no...
Mon, 6 Sep, 2021 at 10:26 AM
Emails are not received or blocked by Spam filter
The emails sent from Sunrise are sent from a Sunrise Server, so its important that the merchant has correctly setup the SPF records in their domain. For...
Mon, 12 Sep, 2022 at 9:55 AM
Pagina verversen, Page Refresh
Als iets niet goed werkt ververs dan de pagina in uw browser / If something does not work well then refresh your page: - on PC: CTRL-F5 - on Mac: Shift...
Fri, 27 May, 2022 at 10:37 AM
Differences in Product Sold and Invoice Report
This KB explains the differences that may be present between the Product Sold and Invoice Report pages. The difference between the Total Excluding VAT v...
Mon, 27 Mar, 2023 at 5:53 PM
Logout not working after new domain setup
If logout is not working after new domain set-up, then we need add binding in both HTTP and HTTPS
Thu, 13 Apr, 2023 at 7:05 AM
Why I see double orders when I select order type all?
Sunrise works with 3 type of orders: Customer orders (From the channel to the customer) Channel orders (From the merchant or central warehouse to th...
Wed, 27 Mar, 2024 at 3:11 PM
Veel gebruikte Afkortingen
Afkortingen / Abbreviations ACT Active BOR Backorder CAN Cancelled CSH Cash (betaling) DEL Delivered DNP Delivery Note...
Wed, 5 Mar, 2025 at 12:16 PM